Chic Designs by Yvette

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Ordering Information

Privacy and Security
 
Chic Designs by Yvette does not sell or otherwise give out the personal information you provide to us during the ordering process. Orders are processed on secure servers at Mals-e.com and/or PayPal.com. Each sites' servers use SSL (Secure Socket Layer) encryption to protect your data during transmission. For more details on this industry-standard form of data encryption, please visit Mals-e.com and PayPal.com.
 

Shipping  Information                                                                               

Shipping is via USPS Priority Mail with Delivery Confirmation or UPS Ground. We will e-mail you the confirmation number, if applicable, when your order ships.
Shipping and handling for non-custom items:
$0 - $99 = $6.00
$100 - $199 = $9.00
Above $200 = $12.00

Standard shipping and handling rates:
shipping and handling is calculated in the shopping cart based on your location (US, Canada, or other country), item weight, and quantity of items. Prices reflect USPS postal rates, confirmation services, and packaging.

 

Sales Tax

New York residents, 8.75% sales tax will be added to your order.  Customers from other states are required to pay sales tax according to their individual state’s tax requirements.

 

Using a Money Order

US and international customers may pay with a money order by choosing "Money Order" from the payment options in the shopping cart. Your shopping cart information will be emailed to Designs by Yvette Jones and your item(s) will be placed on hold. Money orders can be made payable to Chic Designs by Yvette and mailed to:

Chic Designs by Yvette 
P.O. Box 10
Elmsford, NY 10523-2109

Money Orders must be in US Dollars.
Your item(s) will be shipped within 1-3 business days of receiving your money order. If the money order is not received within 10 days of receiving the yvettejonesdesigns@hotmail.com address email, the item will be returned to stock. If the money order arrives later and the item is still available, it will be shipped to you.
 
Please note: money orders for an incorrect amount, higher or lower than the price supplied by Chic Designs by Yvette, will not be accepted. You will be notified and your money order will be returned.

Return Policy
 
If you're not happy with your merchandise you can return most purchases for a (credit) refund or exchange. You must arrange for a  (credit) refund or exchange within 7 days of receiving your purchase.   The item must be returned in the same condition in which it was received. Do not return an item until you have contacted Chic Designs by Yvette  and have received instructions.
 
Earrings are not returnable due to health considerations. Custom designed items are not returnable unless an error is made by the designer. Remember that in many cases items are one-of-a-kind and can not be exchanged for the same item, however, you may
exchange for a different item.
 
If you have paid by PayPal, you can only receive a refund to the same PayPal account that you used to place the order. If you have paid by credit card, you can only receive a refund to the same credit card you used to place the order. If you have paid by money order, you can receive your refund via check, money order, or PayPal.
 
You are responsible for the cost of shipping the item back to Chic Designs by Yvette and the order's original shipping/handling charges are non-refundable. Refunds will be processed when item is received by Chic Designs by Yvette in the same condition in which it was received. We reserve the right to reject inspection, we determine that it has not been returned to us in the condition that we shipped to you.
 
We recommend that you insure your return package. You are responsible for proof of delivery, such as USPS Delivery Confirmation; as we cannot be responsible for damaged or lost merchandise that occurs in transit to Chic Designs by Yvette.
 
Please send all returns U.S. Postal Service Priority Mail to:

Chic Designs by Yvette 
P.O. Box 10
Elmsford, NY 10523-2109

 

 

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